Privacy Policy

1. Introduction

Welcome to WEB INFOZEN Skill Academy ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Register for a course or demo class
• Subscribe to our newsletter
• Fill out a contact form
• Apply for placement assistance
• Communicate with us via email, phone, or WhatsApp

Types of Information:

• Personal Identifiers: Name, email address, phone number, date of birth
• Educational Information: Qualification, course preferences, learning goals
• Technical Data: IP address, browser type, device information, cookies
• Communication Data: Messages, inquiries, feedback

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process your course enrollment and provide educational services
• To respond to your inquiries and provide customer support
• To send you updates, promotional materials, and newsletters (you can opt-out anytime)
• To improve our website, courses, and user experience
• To facilitate placement assistance and connect you with hiring partners
• To comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or serving you (e.g., payment gateways, email services).
• Placement Partners: With hiring companies (only with your explicit consent) to facilitate job opportunities.
• Legal Requirements: If required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

• SSL encryption for data transmission
• Secure servers and firewalls
• Limited access to personal data by authorized personnel only
• Regular security audits

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain website functionalities.

Types of cookies we use: Essential cookies, analytics cookies (Google Analytics), and functional cookies.

7. Your Rights (Under Indian IT Act & GDPR)

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Opt-out: Unsubscribe from marketing communications.
• Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us at webinfozenskillacademy@gmail.com. We will respond within 30 days.

8. Children's Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Student records are typically retained for 5 years after course completion.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the revised policy.

12. Grievance Officer (Compliance with Indian IT Rules, 2011)

In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:

Name: Mr. Basudeb karmakar
Designation: Grievance Officer / Founder
Email: webinfozenskillacademy@gmail.com
Phone: +91 9064419981
Address: Mangalbari, Malda, West Bengal, 732142, India
Working Hours: Monday to Friday, 10:00 AM - 6:00 PM IST

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: webinfozenskillacademy@gmail.com
Phone: +91 9064419981
Address: Mangalbari, Malda, West Bengal, 732142, India